Data protection information
Legal basis and purpose of data processing
SMI Smart Maintenance and Environment Technology AG, here referred to as “SMI”, processes all personal data of customers and contractual partners, including personal and financial data, if necessary, on the basis of the legal regulations of the General Data Protection Regulation (GDPR), the Commercial Code (HGB), the law on tracking down profits from serious crimes (GWG) and the Federal Data Protection Act (BDSG). The processing of personal data is based on Article 6 Paragraph 1 Letter a/b GDPR. The data is stored and processed for the purpose of preparing and/or fulfilling the contractual relationship with the customer
In addition, the personal data is processed and stored to fulfill legal obligations such as commercial law, tax law, and supervisory law obligations and to fulfill SMI's advisory obligations. The legal basis is Article 6 Paragraph 1 Letter F GDPR.
In accordance with the above, the customer expressly consents to the collection, storage, processing and transfer of his personal data, in particular financial data, by SMI and the companies cooperating with it for the purpose of servicing his contracts. This consent applies regardless of the existence of a contract, the placement of an application and/or the existence of a contract, as well as for future services or support provided by SMI.
Authorities and recipients of personal data
The customer agrees that the employees, sales representatives, recommenders and other vicarious agents contractually associated with SMI, in compliance with the legal provisions on data protection, collect, store and view the customer's personal data, in particular account data and financial data, for the purpose of fulfilling the contract may use with the customer.
The customer agrees that his personal data, including account or financial data, may be passed on to existing or future contractual partners of SMI, to the extent that this is necessary to fulfill the obligations towards the customer, in particular to assess feasibility. SMI's contractual partners are entitled to collect this data and, in particular, to process and store it when reviewing, concluding and executing contracts. To the extent that it is necessary to broker a contract, SMI is entitled to transmit this data to third parties. As part of its activities, SMI may pass on customer data to persons who are professionally obliged to maintain confidentiality for the purpose of legally verifying claims and obtaining expert opinions.
SMI works with various cooperation partners as part of its activities. The authorized cooperation partners receive the customer's stored data as part of the fulfillment of the SMI's contractual obligations. You collect, use and store these within the scope of the data protection declaration of consent given.
Duration of data storage
The customer's personal data will be deleted as soon as they are no longer necessary to fulfill the above-mentioned purposes and legitimate interests of SMI. To the extent that data is required to fulfill tax, commercial or contractual obligations, particularly with regard to claims for damages, the data will only be deleted after the expiry of the time limit at which the respective claims have expired. The customer expressly agrees that backup systems secured by the deletion claim are not covered and that his data will therefore be blocked. Under the conditions of the GDPR, the customer is entitled to correction, deletion, restriction of processing and the right to release the data he has provided. The customer also has the right to data portability.
Customer Data Protection Rights
The customer has the right to information about the data stored about him or her. Under the conditions of the GDPR, the customer is entitled to correction, deletion, restriction of processing and the right to release the data he has provided. The customer also has the right to data portability.
Customer's right to complain.
The customer has the right to contact the SMI data protection officer or data protection authorities or the respective state office for data protection supervision with complaints.
Declaration of consent to the legal successor of SMI
The customer agrees that all personal data collected, processed and stored by SMI on the basis of this declaration of consent, in particular account and financial data as well as contract data, may be passed on to a legal successor and/or purchaser of SMI's contract portfolio. The aforementioned transfer of data takes place with the purpose of enabling this recipient to also fulfill their contractual and legal obligations. The customer agrees that SMI may be represented by another company or person if this is necessary to fulfill the contractual obligations.
revocation
The customer can revoke this declaration of consent to the use, storage and disclosure of his data at any time and without giving reasons. The revocation must be made in writing. The affected contractual partners and cooperation partners will be informed immediately about the revocation. He will act in accordance with the regulations of the GDPR and the BDSG. The revocation can be declared to the person responsible by post, email or fax.
Declaration of consent for means of communication and advertising
Consent to communication by telephone, email, WhatsApp
The customer hereby expressly agrees to the order processing using the aforementioned means of communication. In particular, the customer agrees to the sending of unencrypted emails, even if they transmit financial data.